Across every tier of the Hospitality industry – from boutique hotels to large global chains, specialty resorts and casinos – enterprises in the sector are faced with the challenges of waning customer loyalty and increasingly fierce completion. Delivering an integrated and personalized guest experience across all channels, while increasing efficiencies by streamlining operations, and leveraging new channels of sales will help the hospitality sector maximize its revenue potential. As new digitally adopted business models disrupt the industry, hospitality leaders and challengers are looking at finding newer ways of sustaining their competitive advantage.

VALUE CREATION ACROSS THE HOSPITALITY VALUE CHAIN

Hospitality Value Chain

Manufacturing companies globally are moving towards adapting emerging technologies whilst reducing the product’s time-to-market and improving cost efficiencies. Context aware products, connected services, intelligent supply chains, responsive manufacturing, along with the blurring boundaries between the physical and digital, will lead to a surge in adoption of digitized value chains. This requires high levels of innovation and efficiencies to transform manufacturing with automation, analytics and connectedness – which is at the core of Industry 4.0.

Manufacturing majors globally have partnered with ITC Infotech to address challenges of digitization, industrialization and optimization, to bring in enhanced efficiencies from their technology investments and large-scale outsourcing programs.

FRAMEWORK FOR INDUSTRY 4.0

Hospitality Value Chain